Refund Policy, CutBridge
1. Thirty days, any reason
If CutBridge is not for you, write to contact@cutatlas.io within 30 days of purchase and we will ask Paddle, our merchant of record, to refund you in full. You do not need to give a reason, and it does not matter whether you have used the Software.
2. Your statutory rights
If you are a consumer in the EU or UK, you also have a statutory 14-day right of withdrawal. Because CutBridge is digital content supplied immediately, you are asked at checkout to consent to immediate supply; our 30-day policy applies on top of the statutory right, never instead of it.
3. Subscriptions
Cancelling a subscription is separate from a refund. You can cancel at any time from the link in your Paddle receipt; CutBridge keeps working until the end of the period you have paid for. Renewal payments follow the same 30-day rule.
4. How refunds are processed
Refunds are issued by Paddle.com Market Ltd to the original payment method, usually within 5–10 business days. Your licence key stops working once the refund is issued.
5. Contact
For refund requests: contact@cutatlas.io